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Frequently Asked Questions

Got Questions?
We Have Answers.

Everything you need to know about our moving services, pricing, scheduling, and what to expect when you choose Midas Touch Moving in Sevierville, TN.

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General Questions

About our company and services

Midas Touch Moving is a professional moving company based in Sevierville, Tennessee providing local and long distance residential moves, commercial relocations, labor only, senior assistance, packing, storage, and junk removal.

We serve Sevierville, Pigeon Forge, Gatlinburg, Kodak, Dandridge, Jefferson City, Newport, Maryville, Knoxville, and all of Sevier County for local moves. For long distance, we relocate families anywhere across the United States.

Yes. Midas Touch Moving is fully licensed and insured for Tennessee and interstate moves. We carry liability coverage on every job and can provide proof of insurance upon request.

We cannot transport hazardous materials like gasoline, propane, paint thinner, or ammunition. We recommend personally transporting documents, medications, jewelry, and irreplaceable personal items.

Pricing & Quotes

Transparent costs, no surprises

Visit our contact page, call us, or fill out the quote form on any page. We provide transparent, no obligation estimates with zero hidden fees.

Local moves are priced based on crew size, time to complete the job, and any additional services like packing or specialty handling. We give you a detailed estimate upfront.

Long distance is based on shipment weight and distance. We do an in home or virtual survey to build an accurate inventory and provide a binding quote with no surprises.

Never. Your quote includes everything discussed during the estimate. If additional services are requested on moving day, we discuss the cost before proceeding. No surprise charges ever.

Booking & Moving Day

Scheduling and what to expect

Two to three weeks for local, three to four weeks for long distance or commercial. Summer and end of month dates fill fast, so the earlier the better.

We do our best when schedule allows. Even if your move is days away, give us a call. It is always worth asking.

Yes. We offer weekend and evening moves for residential and commercial customers. Holiday availability may be limited so book early.

Declutter what you do not need, confirm parking and access at both locations, set aside valuables and medications, and clear walkways. If you booked packing, we handle the rest.

Yes. The same crew that loads your belongings will unload and place them at your new home. Accountability and consistency from start to finish.

Protection & Insurance

How we protect your belongings

Every piece gets professional padding and stretch wrap. We use floor runners, door frame protectors, and mattress covers to protect your belongings and property.

We carry liability coverage and have a straightforward claims process. Additional valuation protection is available for high value items. We take every precaution but stand behind our work if anything happens.

We proudly support our military community. Ask about current discount offerings when you request your quote. We understand the demands of PCS and military relocations.

Residential & Long Distance

Local and cross country moves

Professional crew, fully equipped truck, furniture padding, disassembly and reassembly, and careful placement at your new home. Packing and specialty handling available as add ons.

No. Every long distance move gets a dedicated truck and crew. Your items are loaded once, transported directly, and unloaded by the same team. No shared shipments.

Most three to four bedroom homes take four to eight hours depending on furniture volume, stairs, and distance between locations. We provide a time estimate during the quote.

Commercial Moving

Office and business relocations

Yes. We offer evening and weekend commercial moves to minimize disruption. We coordinate directly with your team to schedule around your business operations.

Yes. Our crews handle IT equipment, server racks, and sensitive electronics with dedicated padding and careful protocols. We coordinate with your IT team for disconnection and reconnection.

Yes. We coordinate across multiple sites and can phase the project to keep at least one location running during the transition.

Packing, Labor & Seniors

Specialized moving services

Yes. We offer full and partial packing. Handle everything or just the kitchen, fragile items, or artwork. Completely flexible to your needs and budget.

We provide the crew and equipment to load, unload, or rearrange. You provide the truck or container. Perfect for rental trucks and PODS.

Yes. Patient, respectful assistance including downsizing help, sentimental item care, furniture placement, and coordination with assisted living facilities across Sevier County.

Yes. We open every box, place items where you want them, break down cardboard, and remove all packing materials. Settle in the same day you move.

Storage & Junk Removal

Extra space and cleanout services

Short or long term, no minimums or maximums. A few days between closings or several months during a renovation. We pick up, store, and deliver when you are ready.

Yes. Clean, dry, and monitored. Professional wrapping and organized stacking for maximum protection.

Furniture, appliances, mattresses, yard debris, electronics, and general household junk. We donate and recycle whenever possible. No hazardous materials.

Absolutely. Declutter before you pack. We haul away unwanted items on moving day or schedule a separate visit. Less stuff means fewer boxes and a lower bill.